Any personal information you give us, either on this website (for example, via a contact form), via email or direct mail, phone contact or direct contact in person will never be sold, rented or made public without your consent.
We take your privacy seriously. We’ll only use your information to administer your account or provide the products, services and/or information you’ve asked for. Sometimes, to do that we might need to pass information on to a third party (for example your email into a newsletter sending system). When we do, we’ll use safe, reliable, GDPR compliant services who won’t pass your personal details anywhere else. You can see who we use by looking at the ‘third party data processors’ below.
Information we collect
Site visits tracking
We collect visitor behaviour on our website. This tells us which pages are visited, the sorts of searches that are used to find us what people do on the site when they are there. It doesn’t tell us anything personal about the people visiting the site, just what they do.
If you want to know more about cookies visit www.aboutcookies.org or www.allaboutcookies.org.
We use the data to make changes on our website based on what we see visitors are doing.
Contact by form, email link and telephone
If you email us, either using a website contact form or by sending a direct email, we’ll get that information in an email. That data isn’t stored on our website.
If you phone us and we need to store your details for any of the legal bases explained we’ll store it safely on company computers that are regularly maintained, safely kept (in alarmed premises where possible). We might also add your information to our CRM if it is right for processing your reason for contact.
We may keep a record of contacts (such as emails that have been sent and received), but again we won’t use the details for anything other than the relevant legal reasons stated